Frequently asked questions
Quick answers about how we work
Do you own the cars?
No. We are an independent booking assistance and referral service. Vehicles and drivers are provided by independent partner providers.
Does it cost anything to call?
No. Our help is free. We may receive a referral fee from providers, which adds nothing to your cost.
Can I choose a specific make or model?
Tell us what you're looking for and we'll ask partner providers about availability. Specific models depend on the provider, city and date.
What do I need to rent a car myself?
Requirements are set by each provider and usually include a valid driver's license, a minimum age, proof of insurance and a credit card for a deposit.
Why don't you show prices?
Rates depend on the vehicle, city, date and length of hire. The provider confirms the full price before you book.
Who do I contact about an existing booking?
Please contact the provider you booked with for changes, cancellations, payments or issues during your trip.